Perverse incentives in (not) assessing need

How do you assess the need for domestic abuse support in a Local Authority area?

It is well-known how hidden domestic abuse is – that many women keep their experiences secret and never seek formal help. Others do seek help, but are turned away. Others do not disclose the violence or abuse until they are safely away from where the perpetrator might find them.

But over and above all that… assessing need in an area depends on what the word ‘in’ means…

  • Is it the women and children already in an area?
    • but what about the many forced to move away because of the abuse…
  • Is it the women and children coming into an area to seek help?
  • Is it both?

The Domestic Abuse Act 2021 requires Local Authorities (Counties and Unitary Authorities – and London as a whole) to “assess, or make arrangements for the assessment of, the need for accommodation-based support in its area”[1].

But how can they do that?

To take the example of one year of help-seeking to services and one local authority – Cambridgeshire:


The local authority should be able to count the number of women who manage to access formal services – women’s refuges and other types of accommodation – due to domestic abuse;  and include that in their ‘needs assessment’. But that depends – of course – on them providing services in the first place…

And the majority – it can be noted – do not actually come from Cambridgeshire…

And then, what about Cambridgeshire women and children? – where do they go to access services?

Well, some ‘remain local’ – remain within Cambridgeshire – but many (and the vast majority of those needing women’s refuges) go elsewhere[1]

So, should Cambridgeshire be including these as well in its ‘needs assessment’? – maybe if it provided more services they would have been able to stay in the County… maybe they wouldn’t…

Certainly, Cambridgeshire is very unlikely to have any data on all those who ‘go elsewhere’ as the whole point is that they are escaping the abuse – they are not going to wait and inform the authorities of their plans.

So, any local authority – like Cambridgeshire – is only going to be able to count those who come into its area if it already provides services for them to come to; and is unlikely to have any idea of the numbers of its women and children who flee elsewhere.

With the best will in the world, a very partial needs assessment is all that is possible… and there is a perverse incentive to reduce or limit service provision, so that there is less expressed need in your area – and therefore less ‘need’ to provide services for…

Is this what local authorities are currently doing?  Given that the ‘needs assessments’ are not made public, it’s impossible to know…

But it’s clear that if you wanted to design a system to fail to meet domestic abuse accommodation needs, then this would be a good way to do it….


[1] Bowstead, Janet C. 2021. “Stay Put; Remain Local; Go Elsewhere: Three Strategies of Women’s Domestic Violence Help Seeking.” Dignity: A Journal of Analysis of Exploitation and Violence 6 (3): 4. doi:10.23860/dignity.2021.06.03.04. https://digitalcommons.uri.edu/dignity/vol6/iss3/4

[1] Domestic Abuse Act 2021 https://www.legislation.gov.uk/ukpga/2021/17/section/57/enacted

Drawbridges and Moats – the problems of local connection

Despite decades of recognition that domestic abuse forces journeys across local authority boundaries, and the further evidence of the scale of such journeys from this research, so many aspects of the system of services and support remain fragmented down to the local authority scale.

Local authorities can tend to operate as closed systems – like they are surrounded by moats to cut them off from everything else. As soon as you cross that boundary, everything changes – your rights to services, your place on waiting lists, your housing, schooling, college access, and so much else.

Government has further reinforced these boundaries – deepened these moats – by the Domestic Abuse Act 2021 devolving needs assessments and strategies for safe accommodation to the local authority scale.

Yet tens of thousands of women and children have to move to a different local authority due to the violence and abuse.

And the problem isn’t just at the crisis point of seeking emergency accommodation – it continues when women try to find housing where they can resettle longer term, and find themselves caught out by residency requirements that they cannot fulfil. The drawbridge that let them cross to another place in emergency, is pulled up again when they try to apply for social housing, and they are turned away.

In 2018 statutory guidance was issued[1] because – to quote – “The government believes that victims fleeing domestic abuse should be given as much assistance as possible to ensure they are able to re-build their lives away from abuse and harm.”

But this clearly isn’t working.

Now the Government has realised that “domestic abuse victims are being denied social housing allocations in some areas because they have no local connection to an area” and identifies the need “to consider further measures beyond statutory guidance”[2]. The proposed solution for England is “to introduce regulations so that local authorities would be prevented from applying a local connection or residency test to victims who have been forced to flee to another local authority district in order to escape domestic abuse.”

But it wants to find out whether this is a good idea.

So there is a consultation at present[2] – until 10th May 2022 – asking local authorities and individuals about what is currently happening, and what the Government should do about it.

Women fleeing domestic abuse are fleeing a human rights violation: they should be able to stay as near as they can, or travel as far as they need, without being forced any further, and without any detriment to their lives.

But many of the consultation questions are not concerned with enabling rights and support, but are concerned that any change should be strictly limited. Proposed limits include that exemption from ‘local connection’ only applies for a limited time period “after the victim has fled domestic abuse” or that the social housing is only being considered “for reasons connected with that abuse”. The consultation asks about limiting it in terms of the current accommodation (eg. refuge, temporary accommodation, private rented), in terms of moving to England from the rest of the UK, and in terms of the kind of evidence of domestic abuse that local authorities require.

The consultation recognises the tensions between neighbouring authorities currently providing different levels of services, and pleads “We wish to see local authorities working together with neighbouring authorities”.

But nothing is proposed to make this happen.

Yet again, Government is not considering the larger scale over which tens of thousands of women and children travel – and is not taking national responsibilities – but is hoping that local authorities will make boundary-crossing work a bit better for a limited number, within limited circumstances.


[1] https://www.gov.uk/government/publications/improving-access-to-social-housing-for-victims-of-domestic-abuse

Statutory guidance: Improving access to social housing for victims of domestic abuse

Ministry of Housing, Communities & Local Government, 10 November 2018

[2] https://www.gov.uk/government/consultations/consultation-on-local-connection-requirements-for-social-housing-for-victims-of-domestic-abuse

Consultation on local connection requirements for social housing for victims of domestic abuse

Department for Levelling Up, Housing and Communities, 15 February 2022

When is a ‘refuge’ not a refuge?

There has never been sufficient accommodation for women and children who need to go elsewhere due to abuse: for somewhere safe, secret and supportive away from the abuser.

Women’s refuges provide both the (temporary) accommodation in places all around the country and the holistic specialist and peer support that is recognised as needed to begin recovery from abuse. Refuges provide much more than just safety[1].

But there has never been enough refuge space for women and children.

Space has become even tighter in the last decade, due to both the closure of some services, and the fact that women are often staying longer in refuges as they wait for some more-settled housing. Other forms of temporary accommodation are filling the gap between the acute need, and the lack of provision, and there is increasing concern about what these types of accommodation really provide. They are known as ‘exempt accommodation’ because they are exempt – like women’s refuges – from the usual Housing Benefit rules that limit rents, due to offering additional support.

However – do they really offer the support that is needed? A Commons Select Committee of Parliament is currently carrying out an inquiry to find out what is going on – prompted by concerns about “unscrupulous landlords failing to provide the support and care that vulnerable tenants need”. In contrast to the quality standards developed with and by women survivors and women’s organisations, there is widespread concern that other providers are unregulated and drive down standards to increase profits.

So, what is a refuge?

The Government has stated key factors that are necessary for a refuge, such as “a planned programme of therapeutic and practical support from staff”, that the “address will not be publicly available”, that it will be “single gender or single sex accommodation”, that “the service will enable peer support from other refuge residents”, and that the “duration of support to be based on needs and not pre-set timescales”. However, there has been a sharp increase in providers who may claim to provide refuge accommodation, but do not meet these minimum standards. And yet they are currently using the status of ‘exempt accommodation’ to claim high levels of public money under Housing Benefit regulations.

The short timescale of the inquiry call for evidence may mean that there are few responses. Indeed, there were only 133 responses to the Government consultation on the whole issue of ‘safe accommodation’ under the Domestic Abuse Act 2021. However, there are due to be further public evidence hearings, and it is vital that the Select Committee identifies the rules and regulations needed so that the accommodation women and children have to flee to due to abuse really provides them with what they need.

For women and children’s support and safety, they need and deserve specialist and supportive services – including genuine refuges if they have been forced to relocate.


[1] Bowstead, Janet C. 2019. “Spaces of Safety and More-than-Safety in Women’s Refuges in England.” Gender, Place and Culture 26 (1): 75–90. doi:10.1080/0966369X.2018.1541871.

Women on the Move – report published

On Human Rights Day – 10th December 2021 – the report from this research was published.

Featuring more than 250 images by women who have been forced to relocate due to domestic violence, the book and maps provide an overview of the project, highlighting key research findings and new conceptualisations and knowledge from the research.

The publication presents the key messages – and points to further reading – on aspects of People, Places, Patterns and Processes of women and children on the move due to domestic violence and abuse.

To order a copy, please send postal address to info(Replace this parenthesis with the @ sign)womensjourneyscapes.net or send details via the contact form

Women on the Move – Vol. 1: Journeyscapes of Domestic Violence (book). ISBN: 978-1-7399686-0-1

Women on the Move: Journeyscapes of Domestic Violence. From Everywhere to Everywhere (map). ISBN: 978-1-7399686-1-8

Women on the Move: Journeyscapes of Domestic Violence. One Year of Spatial Churn (map). ISBN: 978-1-7399686-2-5

See the flier for further information.

The Opportunity to Allow, Enable or Assist

Leaving abuse is a process – not an event – and often involves points of interaction with agencies, professionals, family, friends, employers, or even strangers.

Each interaction provides an opportunity.

Every woman has been dealing with the reality and consequences of domestic abuse from before she has any contact with services; and will be doing so for long afterwards. But the impact of these interactions on the journey can be crucial.

Women are experts in their own lives, and are passing through a complicated and fragmented system which may or may not help them. At each encounter with family, friends, services, professionals, or strangers she may need

  • to be allowed to continue her journey – pursue her strategies – and not be blocked
  • to be enabled in practical or emotional ways – with information and input – and not be blanked
  • to be actively assisted by services, support and resources – formally or informally – and not have her strategies broken

The encounters and interactions need to build on where she is at – and what she wants and needs.

Whatever women need, they are still managing their own lives, and have the right to do so; and do not need a replication of the surveillance and control previously wielded by the perpetrator.

Therefore, it is crucial – whether you are friends or family; or professionals in statutory or voluntary organisations – to see the opportunity at the point of interaction. The opportunity to Allow, Enable or Assist women’s own strategies.

Women’s struggle to be free

Women and children’s journeys to escape abuse are often complex and multi-stage.  From initially staying put, both the behaviour of the abuser and the support (or lack of support) of services and authorities may then force relocation.

Women’s help-seeking strategies may mean that they get the support and protection they need – involving a range of different services – or they might encounter closed doors, judgement and prejudice, lack of belief, misunderstanding, and service responses that make things worse.

This conference presentation video outlines the individuality of women’s domestic violence journey trajectories – as women try to get themselves and their children to a life free from abuse.

Video of conference presentation showing journey-graphs of women’s help-seeking strategies due to domestic violence revealing unique trajectories and ongoing housing insecurity.

The ongoing displacement is striking – both practically and emotionally – as is shown by the example of housing tenure, and ongoing housing insecurity.

These individual examples are taken from tens of thousands of domestic violence journeys – known and unknown to services and the state – and highlight the responsibilities on the state and those services to respond better: to journeyscape:

  • Through effective policies, laws, professional practice, and awareness
  • To build the infrastructure and map the terrain
  • To minimise the losses so women and children retain their rights and status
  • But not to determine the route that any woman takes

The principle should be that women – and their children – go as far as they need / stay as near as they can; and have a right to a life free from abuse.

The Scale of Services

Women and children forced to leave home due to domestic abuse need support and accommodation at the regional and national scale — not just the local scale. 

And they need more than just a temporary roof over their heads — they need the understanding and respect of specialist domestic violence support.  Such specialist support — of which women’s refuges are a key part — can never be taken for granted.

Refuges are under threat, not just from years of cuts to publicly-funded services, but from the very specific mismatch between the scale of funding and the scale of need.

Scale — in this case — is about geographical scale.

Women’s Refuges are still being planned and funded at the scale of local government; and yet it is primarily non-local women and children who need the refuge in any location.

The Domestic Abuse Bill proposes to keep this fundamental mismatch[1] — posing an existential threat to the future of women’s domestic violence refuges.

Local authorities are asked to assess the local need for accommodation services — without any recognition of the very different role of refuges compared to other accommodation services.  And then, as an afterthought, they will be asked to consider the need for cross-border support…

Does this mean their women — travelling elsewhere for support — or women from elsewhere coming into their area for support?  Or both?

Women’s strategy of relocating for safety shouldn’t be an afterthought.

This map shows just one year of women’s domestic violence journeys across borders to access formal services in England (so not any of the local services for local people)[2]:

One year of domestic violence journeys to services

What does all this cross-border travelling mean for any particular Local Authorities?

Let’s look at Brighton and Hove and East Sussex councils, which have just decided to stop funding their local specialist domestic violence organisation, Rise[3].

In one year, women and children come from different English regions and Scotland to access services in the two authorities.  But — and local authorities generally do not acknowledge this — more of their local women go elsewhere to access help.

One year of domestic violence journeys to services in Brighton & Hove and East Sussex
One year of domestic violence journeys from Brighton & Hove and East Sussex to services elsewhere

So Brighton & Hove and East Sussex need services in the rest of the country more than they actually support women and children from elsewhere.

Are councils really going to be able — or willing — to include all this in their needs assessments?

And — if they don’t — there isn’t going to be anywhere for women and children to go…


[1] https://www.gov.uk/government/publications/domestic-abuse-bill-2020-factsheets/local-authority-support-for-victims-of-domestic-abuse-and-their-children-within-safe-accommodation-factsheet

[2] Analysis by Janet C. Bowstead using data fromDepartment for Communities and Local Government and University of St Andrews, Centre for Housing Research (2012) Supporting People Client Records and Outcomes, 2003/04-2010/11: Special Licence Access [computer file]. Colchester, Essex, UK Data Archive [distributor]. Available from: http://dx.doi.org/10.5255/UKDA-SN-7020-1

[3] https://www.theargus.co.uk/news/19089879.rise-brighton-loses-13-million-seven-year-contract/

https://www.riseuk.org.uk/news/2021/latest-news-about-rises-funding



Cross-border support

Three little words could determine the fate of thousands of women and children experiencing domestic abuse.

And not in a good way…

Three little words – sent out by National Government – but interpreted by Local Government – will affect whether or not women and children can escape domestic violence.

Cross-border support.

The three words are slipped in – almost as if they were an afterthought – in the Home Office information on the Domestic Abuse Bill 2020.

A statutory duty will be placed on Local Authorities in England to “Assess the need for accommodation-based domestic abuse support for all victims in their area, including those who require cross-border support”[1].

There are at least three major problems with this:

  1. Specialist accommodation-based domestic abuse services are mostly used by non-local women and children.  Whilst other types of support services and temporary accommodation may be frequently accessed by local women who need to leave their previous accommodation, refuges are distinctively – and vitally – accessed by women and children who cannot remain local because of the risks they face.

Pie charts of Help-seeking strategies to Women’s Refuges and Other accommodation services[2]

  • The proposed duty could therefore easily have the effect of undermining and reducing the provision of women’s refuges, and switching local authority funding to other accommodation – including non-specialist, low-support, mixed accommodation.
  1. Many women and children affected by domestic abuse seek help from non-accommodation services.  However, the proposed duty is silent on this; ignoring the fact that tens of thousands of women and children need specialist one-to-one and group support in their local area because of the violence they have experienced.  There have been urgent calls for the Government to address this major gap, but no response as yet[3].
  • The proposed accommodation duty could therefore easily have the effect of cutting these vital non-accommodation services by switching local authority funding to the only services they will now have to provide.
  1. Local Authorities are not well-placed to assess the need for accommodation-based domestic abuse support in their area because cross-border support isn’t a minor role for these services; it is the key option they provide for women and children experiencing threats, abuse and violence.  Most women who go to these services do not go via their Local Authority at all – they cross borders as part of secret journeys, frequently facilitated by voluntary sector agencies that they trust to keep their relocation secret; and not referred by statutory agencies.  For every cross-border statutory referral, that a Local Authority might know about and assess, there are more than double these which do not come to the notice of a statutory agency.

Graph of self-referrals and referrals and the three help-seeking strategies[2]

Simply put, Local Authorities know very little about women’s cross-border help-seeking, and they have a perverse incentive to under-estimate it in their needs assessment of what services they will provide.

If the National Government really wants to “help transform the response to domestic abuse, helping to prevent offending, protect victims and ensure they have the support they need”[4], it must take national responsibility for assessment, funding and provision of specialist services for women and children who have to cross borders due to domestic violence; and it must require Local Authorities to provide the range and capacity of services needed by women and children who stay put or remain local.


[1] https://www.gov.uk/government/publications/domestic-abuse-bill-2020-factsheets/local-authority-support-for-victims-of-domestic-abuse-and-their-children-within-safe-accommodation-factsheet

[2] Analysis by Janet C. Bowstead using data from Department for Communities and Local Government and University of St Andrews, Centre for Housing Research (2012) Supporting People Client Records and Outcomes, 2003/04-2010/11: Special Licence Access [computer file]. Colchester, Essex, UK Data Archive [distributor]. Available from: http://dx.doi.org/10.5255/UKDA-SN-7020-1

[3] https://www.childrenscommissioner.gov.uk/2021/02/02/our-joint-call-on-the-government-to-include-a-statutory-duty-on-local-authorities-to-fund-community-based-services-in-the-domestic-abuse-bill/

[4] https://www.gov.uk/government/publications/domestic-abuse-bill-2020-factsheets/domestic-abuse-bill-2020-overarching-factsheet

London’s Churning, London’s Churning

Women’s domestic violence help-seeking strategies are often thought of and responded to in place.  Both statutory and voluntary sector services work within administrative boundaries; with the Local Authority, or sometimes the County, as the key scale of planning and providing services. 

But domestic abuse causes displacement.

Even important tools to help women – such as Bright Sky[1] – start by asking women to “Enter location, postcode or address”.  They say:

Bright Sky is here for you. Our directory of services can help you find local support.

This can help women who are trying to stay put or remain local – so are looking for help close to home. 

But many other women will be seeking help not in a specific place, but simply thinking – any place but here!

Whilst individual women will be keeping their location and relocation secret – to keep themselves and their children safe from the abuser – they need services and authorities to have a greater understanding of the journeys that are going on. 

It affects access and eligibility for services – it affects the kind of support needed.

Policies and practices can also make things worse – giving women little control over where they go, and whether they are able to resettle long term.

It can be much harder for women and children to ‘move-on’ after abuse, because of the amount of actual moving they are doing…

Service providers tend to be familiar with their local area, but have little sense of the extent to which women and children may be moving through their area due to domestic abuse.

But linking administrative data that used to be collected by services[2] shows both the distances travelled by women and children, and the multiple stages of thousands of journeys.

This graph of London domestic violence journeys shows some of the turbulence of displacement due to domestic abuse:

journeys to access service support – and journeys after services

This analysis is just data on women in London who accessed services, and shows the massive churn going on as women seek help where they can. 

Many London women (just over 20% in these data) seek help from services outside London; but safely linking the data shows that some of these women do actually manage to return to London afterwards.  And, of course, excluded from this graph are the women who come into London to seek help from London services – however, it is important to know that the numbers are lower than for London women seeking help elsewhere. Overall, it shows the displacement of women and children throughout London due to domestic violence: the massive churn going on under the surface which is often under-recognised by both services and policies.


[1] https://www.bright-sky.org.uk/

[2] Analysis by Janet C. Bowstead using data fromDepartment for Communities and Local Government and University of St Andrews, Centre for Housing Research (2012) Supporting People Client Records and Outcomes, 2003/04-2010/11: Special Licence Access [computer file]. Colchester, Essex, UK Data Archive [distributor]. Available from: http://dx.doi.org/10.5255/UKDA-SN-7020-1

A Question of Scale

Time and time again politicians, policy-makers and practitioners end up operating at the wrong scale.

A policy or service developed with the best intentions, becomes ineffective or even counterproductive when it is implemented either too locally – or not local enough.

Take the current issue of grading school results in the UK.  It may well be appropriate to moderate or standardise teacher assessments to be more closely aligned with what the grades would have been if pupils had taken exams.

But that moderation – even using an algorithm – could have been done at many different scales – the UK level, in the four nations, regionally – or at the scale of local government.

It’s a question of scale that has to be decided – and the decision has consequences.

Applying the moderation at the most local scale – individual schools – has belatedly been recognised as palpably unfair to individuals; and has been scrapped[1].

The scale was too local.

At the other extreme, a national “test and trace system” to identify and tackle COVID-19 infections was criticised as under-used and ineffectual.  Belatedly, again, it has been recognised as needing to be changed; and a more tailored, localised approach is being implemented[2]

The scale wasn’t local enough.

The cost in money and people’s lives from getting the scale wrong can be massive.

So when politicians, policy-makers and service commissioners think and talk of tackling domestic abuse, this is another issue that affects people across the whole country. 

It is vital that those in power make decisions and provide responses at the right scale: recognising what must be national – what local – and understand the serious consequences for getting this right or wrong.


[1] https://www.bbc.co.uk/news/uk-53808233

[2] https://www.bbc.co.uk/news/health-53723398